The Way Forward
Leading organizations are leveraging Microsoft Teams Chatbots to simplify & automate access to their information at scale. Turning tasks that traditionally took minutes, into tasks that now take seconds to accomplish.
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Accessing information from knowledge bases, business applications, and internal portals is time consuming.
The average employee spends 554 hours a year manually accessing information to complete workplace tasks.
This can equate to millions of dollars a year in costs and missed opportunities due to inefficient access to data.
But there is a silver lining that leading organizations have identified and taken advantage of allowing them to access information in seconds instead of minutes.
Leading organizations are leveraging Microsoft Teams Chatbots to simplify & automate access to their information at scale. Turning tasks that traditionally took minutes, into tasks that now take seconds to accomplish.
Leverage the Microsoft infrastructure you’ve already invested in (Dynamics, Teams, Sharepoint, etc.) and enable it through conversational automation
Practical use cases that simplify, streamline and automate business workflows that drive immediate business outcomes
Microsoft’s evolving conversational AI ecosystem enables future extension of use cases via voice, RPA, computer vision, and other cognitive services & connectors. Â
Automate push and pull reports from business applications
(i.e., Dynamics, PowerBI, Azure Monitor, etc.)
Pull up sales, field services, application, finance reports in a
couple of keystrokes.
Deliver organizational information at scale. Automate
commonly asked questions/answers on Microsoft Teams.
Enable access to HR policies, training documentation,
office procedures, sales collateral autonomously.
Connect with existing business applications to add, modify,
and delete data seamlessly.
Update sales opportunities, capture employee surveys,
view, create IT service tickets directly through the
Chatbot.
Activate complex workflows without ever leaving
Microsoft Teams.
Automate end-to-end workflows like HR requests, IT
fulfillment, sales insights, custom RPA sequences, etc.
Research and analysis of viable, valuable, and feasible use cases and development of project requirements.
UX design process for designing persuasive, useful, and engaging chatbot conversations.
Proprietary methods for generating and optimizing conversational training data for NLU models.
Design, development and integration of dialog flows, business logic, enterprise applications, NLU, and channel connectors.Â
Quality assurance, internal go-live planning, employee enablement, and launch monitoring.
Post-delivery strategy, analytics, optimization (e.g., NLU, flows, etc.), and extending use cases with additional capabilities.Â
We leverage leading trends, best practices, and insights from our community and industry partners to deliver enterprise grade solutions.
An experienced team dedicated to building best of breed internal chatbot solutions for Microsoft Teams using Modern Business Applications.
Over the years we’ve supported enterprises, mid-market companies, and start-ups with their conversational AI initiatives.Â
(Ok… we’re done bragging)
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