How conversational design saves you time and money

Chat Mode Team
Chat Mode Team

In the full workshop, Hans van Dam (Managing Director of Robocopy) teaches:

  • Example dialogues for more empathetic, helpful, persuasive bots
  • Why building trust with your chatbot more important than ever
  • The different needs of artificial and human brains
  • Why technology is only part of the equation
  • The conversation design process
  • Where to use bots
  • Action plans for creating and testing scenarios
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